Identifying service quality gaps between patients and providers in a Native American outpatient clinic
Abstract Background Native American communities in Montana reservations have reported low-level satisfaction in health services. This research explored if the services provided at a Blackfeet Indian Reservation outpatient clinic were designed to meet patient expectations. Methods Staff and patient i...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
BMC,
2022-02-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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