Evaluation of the Quality of Hospital Services from Patients\' Perspective Based on SERVQUAL Model in a Selected Teaching Hospital in Kerman: A Case Study

• Main Authors: Fatemeh Hashemi (Author), Nosrat Avaznejad (Author), Mahkame Mehdipour (Author), Fatemeh Karami Robati (Author)
• Format: Book
• Published: Kerman University of Medical Sciences, 2018-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Evaluation of the Quality of Hospital Services from Patients' Perspective Based on SERVQUAL Model in a Selected Teaching Hospital in Kerman: A Case Study   Hashemi Fatemeh1, Avaznejad Nosrat1*, Mehdipour Mahkame2, Karami Robati Fatemeh3   1. MSc, Psychiatric Nursing, Kerman University of Medica...