Survey Of Complaints And Factors Affecting Them In Firoozgar Hospital
Background and Aim: Complaint is the expression of dissatisfaction that needs a response and investigation. It is an effective tool to improve the quality of services. The aim of this study was the survey of complaints, factors affecting them, and the complaint process in Firoozgar Hospital. Materi...
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| Main Authors: | , , |
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| Format: | Book |
| Published: |
Tehran University of Medical Sciences,
2014-05-01T00:00:00Z.
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