Reaching Out to the Urban Underserved For Continuum of Healthcare during COVID-19 Pandemic Using Available Technologies
Background: India is one of the earliest countries to impose Nationwide Lockdown, restricting movement of people in order to reduce the spread of COVID-19. It has brought a sudden halt to non-COVID-19 health services in terms of consultation, follow-up and access to diagnostics. Objectives: This stu...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
Medsci Publications,
2020-06-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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| Summary: | Background: India is one of the earliest countries to impose Nationwide Lockdown, restricting movement of people in order to reduce the spread of COVID-19. It has brought a sudden halt to non-COVID-19 health services in terms of consultation, follow-up and access to diagnostics. Objectives: This study was aimed to maintain communication during the COVID-19 lockdown with an underserved community through available and accessible technology. Methods: A total of 32 families residing in the 'containment zone' belonging to a minority community were contacted telephonically and enquired about illnesses during the lockdown, access to healthcare, COVID-19 related practices and concerns. They were sensitized about the soon-to-be launched multi-dimensional mobile based teleconsultation application by the Institute. Results: Expressed health needs were doorstep collection of samples instead of having to venture out to health facilities, availability of emergency and routine health care services. Conclusion: A unique model of teleconsultation benefitting the community is proposed. |
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| Item Description: | 10.5455/njcm.20200526043917 0976-3325 2229-6816 |