Changes in the perceived quality of primary care in Shanghai and Shenzhen, China: a difference-in-difference analysis

AbstractObjective To assess changes in the quality of primary care in two megacities following the introduction of health system reforms in China.Methods We conducted multistage stratified random face-to-face surveys of patients visiting community health centres in Shanghai in 2011 and 2013, and She...

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Main Authors: Xiaolin Wei (Author), Haitao Li (Author), Nan Yang (Author), Samuel YS Wong (Author), Marc CS Chong (Author), Leiyu Shi (Author), Martin CS Wong (Author), Jianguang Xu (Author), Dan Zhang (Author), Jinling Tang (Author), Donald KT Li (Author), Qingyue Meng (Author), Sian M Griffiths (Author)
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Published: The World Health Organization.
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001 doaj_90fccf73e86b4f8f89f7aadac14e47e1
042 |a dc 
100 1 0 |a Xiaolin Wei  |e author 
700 1 0 |a Haitao Li  |e author 
700 1 0 |a Nan Yang  |e author 
700 1 0 |a Samuel YS Wong  |e author 
700 1 0 |a Marc CS Chong  |e author 
700 1 0 |a Leiyu Shi  |e author 
700 1 0 |a Martin CS Wong  |e author 
700 1 0 |a Jianguang Xu  |e author 
700 1 0 |a Dan Zhang  |e author 
700 1 0 |a Jinling Tang  |e author 
700 1 0 |a Donald KT Li  |e author 
700 1 0 |a Qingyue Meng  |e author 
700 1 0 |a Sian M Griffiths  |e author 
245 0 0 |a Changes in the perceived quality of primary care in Shanghai and Shenzhen, China: a difference-in-difference analysis 
260 |b The World Health Organization. 
500 |a 0042-9686 
500 |a 10.2471/BLT.14.139527 
520 |a AbstractObjective To assess changes in the quality of primary care in two megacities following the introduction of health system reforms in China.Methods We conducted multistage stratified random face-to-face surveys of patients visiting community health centres in Shanghai in 2011 and 2013, and Shenzhen in 2012 and 2013. Quality of primary care was measured using an assessment tool. Difference-in-difference analyses based on multiple linear regressions were used to compare the changes over time, after controlling for potential confounders.Findings Most (2721) of the 3214 participants used a community health centre as their regular source of care and were included in our analyses. The mean total scores for quality of primary care were similar for Shanghai and Shenzhen at baseline. In Shenzhen, the mean total scores for all participants and those on low incomes had worsened by 0.922 (95% CI: 0.629 to 1.215) and 1.203 (95% CI: 0.397 to 2.009), respectively. In Shanghai, however, there were improvements in the mean total scores which included increases in the scores for first-contact utilization, continuity, coordination of information and comprehensiveness.Conclusion The quality of primary care improved in Shanghai but not in Shenzhen. This may be because, in Shanghai, beneficial long-term relationships between patients and general practitioners were supported by capitation payments and the provision of services tailored to the local health priorities. 
546 |a EN 
690 |a Public aspects of medicine 
690 |a RA1-1270 
655 7 |a article  |2 local 
786 0 |n Bulletin of the World Health Organization, Vol 93, Iss 6, Pp 407-416 
787 0 |n http://www.scielosp.org/scielo.php?script=sci_arttext&pid=S0042-96862015000600407&lng=en&tlng=en 
787 0 |n https://doaj.org/toc/0042-9686 
856 4 1 |u https://doaj.org/article/90fccf73e86b4f8f89f7aadac14e47e1  |z Connect to this object online.