Pharmacist-patient communication amid COVID-19 pandemic: A review of available options and potential impact
Communication plays a vital role to ensure the safe and effective use of medicines. Nevertheless, movement restriction measures and social distancing policies amid the novel coronavirus disease 2019 (COVID-19) pandemic may have introduced a significant communication barrier between pharmacists and p...
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| Main Authors: | , |
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| Format: | Book |
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University of Huddersfield Press,
2021-05-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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| Summary: | Communication plays a vital role to ensure the safe and effective use of medicines. Nevertheless, movement restriction measures and social distancing policies amid the novel coronavirus disease 2019 (COVID-19) pandemic may have introduced a significant communication barrier between pharmacists and patients. As such, there is an urgent need for alternative approaches to continue pharmacist-patient communication for pharmaceutical care activities. This narrative review summarized the use of five alternative approaches to replace traditional face-to-face counselling by pharmacists: telephone counselling, videoconference, multimedia-mediated counselling, provision of reading materials, and drug reminder packaging. These five approaches may be used interchangeably on their own or as a model of care where different aspects of each approach may be combined to deliver coherent pharmaceutical care. |
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| Item Description: | 10.5920/bjpharm.836 2058-8356 |