Educational Services Quality Gap: Perspectives Of Educational Administrators, Faculty Members And Medical Students
Background and Aim: Recognition of expectations and perceptions of customers is essential for quality improvement . The aim of this study was to determine the quality gap of educational services in the viewpoints of Tehran University of Medical Sciences (TUMS) educational administrators, faculty mem...
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| Main Authors: | , |
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| Format: | Book |
| Published: |
Tehran University of Medical Sciences,
2014-01-01T00:00:00Z.
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