THE ROLE OF MANAGEMENT IN PROMOTING A MOTIVATIONAL WORK SETTING FOR NURSES

• Main Authors: Karien Jooste (Author), Oscar Kilpert (Author)
• Format: Book
• Published: AOSIS, 2002-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.
• Notes: 1025-9848; 2071-9736; 10.4102/hsag.v7i2.640
• Keywords: Public aspects of medicine; RA1-1270
• Source: Health SA Gesondheid: Journal of Interdisciplinary Health Sciences, Vol 7, Iss 2 (2002)

The use of motivation and reward strategies is necessary for empowerment of staff members in their work situation. For motivation to occur in a health service, strategies should focus on self-motivation, expansion and enrichment of tasks, acknowledgement of work performances of nurses, rewards for outstanding service and constructive feedback by managers to nurses. A descriptive, explorative study was done to investigate the current motivational strategies used in health services management settings. A sample of 112 nurses completed a questionnaire that provided information relating to the employer/health service (organisational culture, personal values and expectations), the direct supervisor of a staff member (working relationships, interpersonal skills of the supervisor) and self-concept. Important strategies that should be employed by managers in the establishment of a motivational environment for staff are integrated into a conceptual framework.