STRATEGY TO PROMOTE PATIENT CENTERED CARE PCC FOR IMPROVING PATIENT SATISFACTION: A LITERATURE REVIEW
Background: Patient satisfaction is playing an increasingly important role in care-quality reforms and healthcare delivery in general. Patient dissatisfaction with nursing services was still a problem in Indonesia and in other developing countries. Patient Centered Care (PCC) as one of the six dimen...
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| Main Authors: | , , |
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| Format: | Book |
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LPPM Politeknik Kesehatan Kerta Cendekia,
2022-06-01T00:00:00Z.
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