Residents' Attitude, Knowledge, and Perceived Preparedness Toward Caring for Patients from Diverse Sociocultural Backgrounds

Purpose: Training residents to deliver care to increasingly diverse patients in the United States is an important strategy to help alleviate racial and ethnic disparities in health outcomes. Cross-cultural care training of residents continues to present challenges. This study sought to explore the a...

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Main Authors: Jessie Kimbrough Marshall (Author), Lisa A. Cooper (Author), Alexander R. Green (Author), Amanda Bertram (Author), Letitia Wright (Author), Niki Matusko (Author), Wayne McCullough (Author), Stephen D. Sisson (Author)
Format: Book
Published: Mary Ann Liebert, 2017-02-01T00:00:00Z.
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Summary:Purpose: Training residents to deliver care to increasingly diverse patients in the United States is an important strategy to help alleviate racial and ethnic disparities in health outcomes. Cross-cultural care training of residents continues to present challenges. This study sought to explore the associations among residents' cross-cultural attitudes, preparedness, and knowledge about disparities to better elucidate possible training needs. Methods: This cross-sectional study used web-based questionnaires from 2013 to 2014. Eighty-four internal medicine residency programs with 954 residents across the United States participated. The main outcome was perceived preparedness to care for sociocultural diverse patients. Key Results: Regression analysis showed attitude toward cross-cultural care (beta coefficient [?]=0.57, 95% confidence interval [CI]: 0.49?0.64, p<0.001) and report of serving a large number of racial/ethnic minorities (?=0.90, 95% CI: 0.56?1.24, p<0.001), and low-socioeconomic status patients (?=0.74, 95% CI: 0.37?1.10, p<0.001) were positively associated with preparedness. Knowledge of disparities was poor and did not differ significantly across postgraduate year (PGY)-1, PGY-2, and PGY-3 residents (mean scores: 56%, 58%, and 55%, respectively; p=0.08). Conclusion: Residents' knowledge of health and healthcare disparities is poor and does not improve during training. Residents' preparedness to provide cross-cultural care is directly associated with their attitude toward cross-cultural care and their level of exposure to patients from diverse sociocultural backgrounds. Future studies should examine the role of residents' cross-cultural care-related attitudes on their ability to care for diverse patients.
Item Description:10.1089/HEQ.2016.0010
2473-1242