Patient safety culture in the maternal-child area of a university hospital

ABSTRACT Objective: To describe the safety culture of the patient from the perspective of nurses and physicians working in the maternal-child area. Method: A cross-sectional study conducted from January to September 2018 with 41 professionals of the Obstetrics Center and obstetric hospitalization of...

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Main Authors: Vitoria Sandri Pedroni (Author), Helga Geremia Gouveia (Author), Letícia Becker Vieira (Author), Wiliam Wegner (Author), Adriana Catarina de Souza Oliveira (Author), Maxuel Cruz dos Santos (Author), Franciela Delazeri Carlotto (Author)
Format: Book
Published: Universidade Federal do Rio Grande do Sul.
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Summary:ABSTRACT Objective: To describe the safety culture of the patient from the perspective of nurses and physicians working in the maternal-child area. Method: A cross-sectional study conducted from January to September 2018 with 41 professionals of the Obstetrics Center and obstetric hospitalization of a university hospital in the south of the country. The Hospital Survey on Patient Safety Culture was used, with 12 dimensions of the safety culture, measured by means of a general score (0 to 10) and of positive answer percentages to assess strengths and weaknesses. Results: The action of supervisors/bosses can be considered a strength of patient safety, with 78.2% of positive answers; already regarding communication, it was considered a fragility, punctuating 13.24%. The general safety grade of the patient assigned to the work's unit was very good, in a confidence interval of 95%. Conclusion: With the identification of the strengths and weaknesses of patient safety, it is possible to plan improvement actions. We emphasize that the non-punitive approach is essential.
Item Description:1983-1447
10.1590/1983-1447.2020.20190171