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<p>Penilaian pengguna terhadap mutu pelayanan di poli gigi Puskesmas Bogor Timur</p><p>Dental health service user assessment of service quality at the East Bogor Community Health Center Dental Clinic</p>

Pendahuluan: Mutu pelayanan merupakan tingkat baik dan buruknya suatu pelayanan yang dapat diberikan oleh pemberi pelayanan. Penilaian mutu pelayanan dapat dilakukan menggunakan dimensi ServQual yang meliputi kehandalan, daya tanggap, jaminan, rasa peduli dan bukti fisik. Tujuan dari penelitian ini...

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Bibliographic Details
Main Authors:	Muthia Kirana Adhelina (Author), Cucu Zubaedah (Author), Netty Suryanti (Author)
Format:	Book
Published:	Fakultas Kedokteran Gigi Universitas Padjadjaran, 2017-05-01T00:00:00Z.
Subjects:	article
Online Access:	Connect to this object online.
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