Kathleen Withers, Sarah Puntoni, Susan O'Connell, Robert Palmer, & Grace Carolan-Rees. (2018). Standardising the collection of patient-reported experience measures to facilitate benchmarking and drive service improvement. The Beryl Institute.
Chicago Style (17th ed.) CitationKathleen Withers, Sarah Puntoni, Susan O'Connell, Robert Palmer, and Grace Carolan-Rees. Standardising the Collection of Patient-reported Experience Measures to Facilitate Benchmarking and Drive Service Improvement. The Beryl Institute, 2018.
MLA (9th ed.) CitationKathleen Withers, et al. Standardising the Collection of Patient-reported Experience Measures to Facilitate Benchmarking and Drive Service Improvement. The Beryl Institute, 2018.
Warning: These citations may not always be 100% accurate.