Innovative actions developed by nurses in primary health care

ABSTRACT Objectives: to understand the work process dimensions related to innovative actions developed by nurses in Primary Health Care. Methods: qualitative, descriptive study, developed in Primary Health Care in a city in the Southern Region of Brazil. Seventy-six nurses, who worked in management...

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Bibliographic Details
Main Authors: Iria Barbara de Oliveira (Author), Aida Maris Peres (Author), Maria Manuela Martins (Author), Elisabeth Bernardino (Author), Maria do Carmo Fernandez Lourenço Haddad (Author), Ingrid Margareth Voth Lowen (Author)
Format: Book
Published: Associação Brasileira de Enfermagem, 2021-08-01T00:00:00Z.
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Summary:ABSTRACT Objectives: to understand the work process dimensions related to innovative actions developed by nurses in Primary Health Care. Methods: qualitative, descriptive study, developed in Primary Health Care in a city in the Southern Region of Brazil. Seventy-six nurses, who worked in management and assistance, participated in this study through semi-structured interviews. After data processing by IRAMUTEQ software, the textual analysis occurred by descending hierarchical classification. Results: forty-two innovative actions, considered by the participants as new ways of working, were identified. There was a predominance of innovative actions related to the Management and Assist dimensions; we noticed the fragility of the actions to contemplate all the nurse's work process dimensions. Final Considerations: the predominance of innovative actions was related to users' assistance and better conditions in the teamwork process, besides highlighting the role of nurses in the perspective of a new way of working in health services.
Item Description:1984-0446
10.1590/0034-7167-2020-0782