Moments of truth: Managing the face-to-face encounter in distance learning

As service providers, distance educators interact with students in a range of ways. Mostly the educators are shielded from the immediacy of any face-to-face encounter with their students. Yet one aspect of many academic courses taught at a distance is the campus or regional course. Managing this cru...

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Bibliographic Details
Main Authors: Mary Cull (Author), Robyn Walker (Author)
Format: Book
Published: Flexible Learning Association of New Zealand, 2012-06-01T00:00:00Z.
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245 0 0 |a Moments of truth: Managing the face-to-face encounter in distance learning 
260 |b Flexible Learning Association of New Zealand,   |c 2012-06-01T00:00:00Z. 
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520 |a As service providers, distance educators interact with students in a range of ways. Mostly the educators are shielded from the immediacy of any face-to-face encounter with their students. Yet one aspect of many academic courses taught at a distance is the campus or regional course. Managing this crucial service encounter with distance students forms the focus of this paper. Among other strategies, the authors suggest team teaching as a way of enhancing the learning experience for students and optimising the skills and talents of educators. 
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786 0 |n Journal of Open, Flexible and Distance Learning, Vol 1, Iss 1 (2012) 
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