Conflict and communication gap among the critical care nurses during care of patients with COVID-19
Background: COVID-19 overwhelmed many countries' healthcare systems causing high levels of conflict amongst frontlines nurses. Aim: Explore the conflict level and communication gap among the critical care nurses during care of patients with COVID-19. Subjects and methods: A descriptive explorat...
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| Format: | Book |
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Elsevier,
2023-01-01T00:00:00Z.
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| Summary: | Background: COVID-19 overwhelmed many countries' healthcare systems causing high levels of conflict amongst frontlines nurses. Aim: Explore the conflict level and communication gap among the critical care nurses during care of patients with COVID-19. Subjects and methods: A descriptive exploratory design was utilized on a convenience sample of (80) nurse working at the Critical Care Units affiliated to a specialized isolation hospital in Ismailia City, Egypt, from May to July 2020 using self-administered questionnaire to assess types of conflicts and Rahim Organizational Conflict Inventory-II to assess staff nurses' conflict resolution strategies. Results: All the critical care nurses experienced conflict with significance level in female, due to recurrent contact with infected patients and fear of infection for themselves and their loved ones. Conclusion: Around half of nurses (42.5%) had moderate conflict level, and collaborating was the most common used conflict resolution strategy. Recommendations: Training in conflict resolution strategies during outbreaking terrorism as COVID- 19. |
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| Item Description: | 2214-1391 10.1016/j.ijans.2022.100499 |