Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients
Objective: This study aimed to identify the key aspects of patients' dental care experience that influenced their self-perceived satisfaction and loyalty. Also examined was the agreement between patients and dentists regarding these factors. Methods: Questionnaires were administered to 1121 pat...
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Main Authors: | Réka Magdolna Szabó (Author), Norbert Buzás (Author), Gábor Braunitzer (Author), Michele Goldzieher Shedlin (Author), Mark Ádám Antal (Author) |
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Format: | Book |
Published: |
MDPI AG,
2023-08-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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