I-PASS Mentored Implementation Handoff Curriculum: Champion Training Materials

• Main Authors: Jennifer K. O'Toole (Author), Amy J. Starmer (Author), Sharon Calaman (Author), Maria-Lucia Campos (Author), Jennifer Hepps (Author), Joseph O. Lopreiato (Author), Shilpa J. Patel (Author), Glenn Rosenbluth (Author), Jeffrey L. Schnipper (Author), Theodore C. Sectish (Author), Rajendu Srivastava (Author), Daniel C. West (Author), Clifton E. Yu (Author), Christopher P. Landrigan (Author), Nancy D. Spector (Author)
• Format: Book
• Published: Association of American Medical Colleges, 2019-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.
• Notes: 10.15766/mep_2374-8265.10794; 2374-8265
• Keywords: Handoffs; Faculty Development; Safety; Quality Improvement; I-PASS; Medicine (General); R5-920; Education; L
• Source: MedEdPORTAL, Vol 15 (2019)

Introduction The I-PASS Handoff Program is a comprehensive handoff curriculum that has been shown to decrease rates of medical errors and adverse events during patient handoffs. I-PASS champions are a critical part of the implementation and sustainment of this curriculum, and therefore, a rigorous program to support their training is necessary. Methods The I-PASS Handoff champion training materials were created for the original I-PASS Study and adapted for the Society of Hospital Medicine (SHM) I-PASS Mentored Implementation Program. The adapted materials embrace a flipped classroom approach and adult learning theory. The training includes an overview of I-PASS handoff techniques, an opportunity to practice evaluating handoffs with the I-PASS observation tools using a handoff video vignette, and other key implementation principles. Results As part of the SHM I-PASS Mentored Implementation Program, 366 champions were trained at 32 sites across North America and participated in a total of 3,491 handoff observations. A total of 346 champions completed the I-PASS Champion Workshop evaluation form at the end of their training (response rate: 94.5%). After receiving the training, over 90% agreed/strongly agreed that it provided them with knowledge or skills critical to their patient care activities and that they were able to distinguish the difference between high- and poor-quality handoffs, competently use the I-PASS handoff assessment tools, and articulate the importance of handoff observations. Conclusion The I-PASS champion training materials were rated highly by those trained and are an integral part of a successful I-PASS Handoff Program implementation.