DIFFUSION OF THE TECHNOLOGICAL INNOVATION e-SUS AB: ACCEPTANCE OR REJECTION?

• Main Authors: Talita Ingrid Magalhães Silva (Author), Ricardo Bezerra Cavalcante (Author), Hugo Ricardo Moreira da Silva (Author), Regina Consolação Santos (Author), Eliete Albano de Azevedo Guimarães (Author), Marta Macedo Kerr Pinheiro (Author)
• Format: Book
• Published: Universidade Federal do Paraná, 2018-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.
• Notes: 10.5380/ce.v23i3.55911; 1414-8536; 2176-9133
• Keywords: Health information system; Diffusion of innovation; Medical informatics; Information technology; Primary health care; Nursing; RT1-120; Medicine (General); R5-920; Public aspects of medicine; RA1-1270
• Source: Cogitare Enfermagem, Vol 23, Iss 3, p e55911 (2018)

Objective: analyze the diffusion of the technological innovation "e-SUS AB strategy" in a Family health team in the West of Minas Gerais. Method: single case study with a qualitative approach in the light of the Innovation Diffusion Theory and the Technology Acceptance Model. The data collection included an interview and direct observation of a team's daily work. The data were systemized in the software Atlas ti and analyzed through Content Analysis. Results:the innovation supports the care planning because it makes individualized data available and improves the daily work. Nevertheless, its diffusion has predominantly produced a work overload and other difficulties that limit its acceptance by the health professionals. Conclusion: the diffusion of the e-SUS AB strategy as a technological innovation has presented situations that strengthen its acceptance, but situations that can lead to its rejection were predominant.