Design-based Research and its Application to a Call Centre Innovation in Distance Education
Design-based research is proposed as a strategy to address the need for innovation in educational contexts. The article argues the case for increased and more effective research and development in education, and then presents a discussion of design-based research as a methodological set of tools to...
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| Format: | Book |
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The Canadian Network for Innovation in Education (CNIE),
2005-06-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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| Summary: | Design-based research is proposed as a strategy to address the need for innovation in educational contexts. The article argues the case for increased and more effective research and development in education, and then presents a discussion of design-based research as a methodological set of tools to address this need. The four phases of design-based research (Bannan-Ritland, 2003) are explicated and an example, in which design-based methods are used to develop and assess a call centre innovation at Athabasca University, is presented. |
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| Item Description: | 1499-6677 1499-6685 10.21432/T26K60 |