PENGARUH MUTU LAYANAN TERHADAP KEPUASAN DI POLIKLINIK HAMIL INSTALASI RAWAT JALAN RUMAH SAKIT UMUM HAJI SURABAYA
The number of patient revisits in maternity polyclinic of Surabaya Haji Public Hospital decreased within the period of 2015 - 2016 as much as 24%. In addition, there were several indicators complained by patients in the maternity polyclinic of Surabaya Haji Public Hospital. The purpose of this study...
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| Main Authors: | , |
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| Format: | Book |
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Universitas Airlangga,
2019-07-01T00:00:00Z.
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