Sluijs Emmy M & Friele Roland D. (2006). Patient expectations of fair complaint handling in hospitals: Empirical data. BMC.
Chicago Style (17th ed.) CitationSluijs Emmy M and Friele Roland D. Patient Expectations of Fair Complaint Handling in Hospitals: Empirical Data. BMC, 2006.
MLA (9th ed.) CitationSluijs Emmy M and Friele Roland D. Patient Expectations of Fair Complaint Handling in Hospitals: Empirical Data. BMC, 2006.
Warning: These citations may not always be 100% accurate.