Perencanaan Tenaga Teknis Kefarmasian Berdasarkan Analisis Beban Kerja Menggunakan Metode WISN di RSIA KM

Human Resource is one of the main factors that drive the quality of hospital services. Human Resource Planning of pharmaceutical technicians at RSIA KM posed risks to service performance. The objective of this cross-sectional study was to analyze the pharmacy staff's needs and workload by using...

Full description

Saved in:
Bibliographic Details
Main Author: nurul yulaika (Author)
Format: Book
Published: Universitas Airlangga, 2018-06-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Human Resource is one of the main factors that drive the quality of hospital services. Human Resource Planning of pharmaceutical technicians at RSIA KM posed risks to service performance. The objective of this cross-sectional study was to analyze the pharmacy staff's needs and workload by using Workload Indicators of Staffing Need (WISN) method based on real-time activity standards for each workload. RSIA KM had 4 existing pharmacy technicians. Based on the WISN analysis, the results of the study show that WISN ratio was 0.49 or ≤ 1.00 which means there was a lack of pharmaceutical staffs. The ideal number of pharmaceutical staffs should be 8.08 or 8 staffs. In response to that, RSIA KM recruited 4 pharmacy technicians. This study also discusses the implication for job enrichment and recruitment.   Keywords : human resource planning, WISN (workload indicators of staffing need), pharmaceutical technical staff
Item Description:2303-3592
2540-9301
10.20473/jaki.v6i1.2018.46-52