Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

• Main Authors: Solans, Oscar (Author), Vidal-Alaball, Josep (Author), Roig Cabo, Pasqual (Author), Mora, Núria (Author), Coma, Ermengol (Author), Bonet Simó, Josep Maria (Author), Hermosilla Pérez, Eduardo (Author), Saigí-Rubió, Francesc (Author), Olmos Domínguez, Carmen (Author), Piera-Jiménez, Jordi (Author), Abizanda González, Mercè (Author), López Seguí, Francesc (Author)
• Format: Book
• Published: JMIR Publications, 2021-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundeConsulta-that is, asynchronous, two-way teleconsultation in primary care-is one of the most important telemedicine developments in the Catalan public health system, a service that has been heavily boosted by the onset of the COVID-19 pandemic. It is vital to know the characteristics of it...