How Demanding Is Volunteer Work at a Crisis Line? An Assessment of Work- and Organization-Related Demands and the Relation With Distress and Intention to Leave

• Autori principali: Renate C. W. J. Willems (Autore), Constance H. C. Drossaert (Autore), Harald S. Miedema (Autore), Ernst T. Bohlmeijer (Autore)
• Natura: Libro
• Pubblicazione: Frontiers Media S.A., 2021-07-01T00:00:00Z.
• Soggetti: article
• Accesso online: Connect to this object online.

Background: Crisis line services, run by volunteers, offer a listening ear 24/7 to people who cannot or do not want to use professional help. Although previous studies have identified various potential stressors crisis line volunteers face, as yet a comprehensive assessment is lacking with regards t...