Strategies used by nursing technicians to face the occupational suffering in an emergency unit
Objective: to understand the strategies used by nursing technicians in order to face the occupational suffering in an emergency room. Methods: qualitative study carried out in an emergency room of a high complexity hospital. Data were collected through semi-structured interviews with 12 nursing tech...
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| Glavni autori: | , , , , |
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| Format: | Knjiga |
| Izdano: |
Universidade Federal do Ceará,
2016-01-01T00:00:00Z.
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| Sažetak: | Objective: to understand the strategies used by nursing technicians in order to face the occupational suffering in an emergency room. Methods: qualitative study carried out in an emergency room of a high complexity hospital. Data were collected through semi-structured interviews with 12 nursing technicians. The analysis relied on content analysis procedures. Results: respondents revealed as individual strategies to face suffering: try not to get involved with the patient; separation between professional and personal life; and spirituality/religion as support for coping. The collective strategies described by respondents included: action planning for unexpected events in this unit; creating a supportive environment; and attempt to obtain recognition of headship. Conclusion: individual and collective strategies were used consciously by workers and should be encouraged by managers to face the occupational suffering. |
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| Opis predmeta: | 1517-3852 2175-6783 |