Determination of Dimensions and Items of Outpatient Service Quality for Ahvaz Hospitals
Background and Aim: Assessing service quality is one of the basic requirements to develop outpatient service. There is no valid and reliable tool to measure quality of outpatient service, therefore this study was performed to determine dimensions and items for assessing service quality of outpatient...
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Main Authors: | Farzad Faraji Khiavi (Author), Mohammad Qolipour (Author), Zahra Dashtinejad (Author), Iman Mirr (Author) |
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Format: | Book |
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Tehran University of Medical Sciences,
2018-01-01T00:00:00Z.
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