Facilitating and hindering aspects of the work of nurses in hospital managerial positions

Objective: To identify aspects that facilitate and hinder the work of nurses in managerial positions in a public teaching hospital. Method: A descriptive study with a qualitative approach, developed in a public, tertiary hospital, using the Critical Incident Technique. Sample consisting of 15 nurses...

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Bibliographic Details
Main Authors: Nilce Mara da Silva (Author), Vivian Aline Mininel (Author), Silvia Helena Henriques (Author), Ana Martha de Almeida Limongelli (Author), Ana Paula Pereira (Author), Lucieli Dias Pedreschi Chaves (Author)
Format: Book
Published: Universidade Federal de Santa Maria, 2020-01-01T00:00:00Z.
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Summary:Objective: To identify aspects that facilitate and hinder the work of nurses in managerial positions in a public teaching hospital. Method: A descriptive study with a qualitative approach, developed in a public, tertiary hospital, using the Critical Incident Technique. Sample consisting of 15 nurses in managerial positions for at least one year. Results: 42 situations were obtained, 66.6% being of negative references; 57 behaviors showing 84.2% of positive references and 74 consequences getting 58.1% of negative references. Conclusion: The aspects that facilitate the work of nurses in managerial positions are situations/behaviors/consequences related to team/patient/family interaction; work unit management; management group implementation and communication. In contrast, the hindering aspects are related to organizational structure, infrastructure management and people management.
Item Description:2179-7692
2179-7692
10.5902/2179769233263