Patient and Provider Experiences With Virtual Care in a Large, Ambulatory Care Hospital in Ontario, Canada During the COVID-19 Pandemic: Observational Study

• Main Authors: Cherry Chu (Author), Dhruv Nayyar (Author), Onil Bhattacharyya (Author), Danielle Martin (Author), Payal Agarwal (Author), Geetha Mukerji (Author)
• Format: Book
• Published: JMIR Publications, 2022-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundVirtual care use increased during the COVID-19 pandemic. The impact of that shift on patient and provider experiences is unclear. ObjectiveWe evaluated patient and provider experiences with virtual visits across an academic, ambulatory hospital in Toronto, Canada and assessed predictors of...