Nursing perception of the quality of emergency triage
Aim: to evaluate the quality of triage in an emergency service according to the perception of the nursing professionals. Method: a cross-sectional study carried out at the emergency service triage of the São Paulo Hospital, between March and July 2016. A hundred and thirty-three professionals who w...
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Format: | Book |
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Universidade Federal de Santa Maria,
2018-09-01T00:00:00Z.
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Summary: | Aim: to evaluate the quality of triage in an emergency service according to the perception of the nursing professionals. Method: a cross-sectional study carried out at the emergency service triage of the São Paulo Hospital, between March and July 2016. A hundred and thirty-three professionals who worked in the sector for at least three months participated in the study. A questionnaire was used with variables for sociodemographic characterization and, also, an instrument for triage quality evaluation. Results: mean age 36.2 years, the majority of females (77.4%) and graduated for more than 5 years (59.1%). The triage obtained the following scores: structure (23.0), process (22.0) and result (20.9). Conclusion: the triage quality was evaluated as precarious in the perception of the nursing professionals. |
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Item Description: | 2179-7692 2179-7692 10.5902/2179769228748 |