Nursing perception of the quality of emergency triage

Aim: to evaluate the quality of triage in an emergency service according to the perception of the nursing professionals. Method: a cross-sectional study carried out at the emergency service triage of the São Paulo Hospital, between March and July 2016. A hundred and thirty-three professionals who w...

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Bibliographic Details
Main Authors: Thamy Caamano Droguett (Author), Meiry Fernanda Pinto Okuno (Author), Cassia Regina Vancini Campanharo (Author), Maria Carolina Barbosa Teixeira Lopes (Author), Ruth Ester Assayag Batista (Author)
Format: Book
Published: Universidade Federal de Santa Maria, 2018-09-01T00:00:00Z.
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Summary:Aim: to evaluate the quality of triage in an emergency service according to the perception of the nursing professionals. Method: a cross-sectional study carried out at the emergency service triage of the São Paulo Hospital, between March and July 2016. A hundred and thirty-three professionals who worked in the sector for at least three months participated in the study. A questionnaire was used with variables for sociodemographic characterization and, also, an instrument for triage quality evaluation. Results: mean age 36.2 years, the majority of females (77.4%) and graduated for more than 5 years (59.1%). The triage obtained the following scores: structure (23.0), process (22.0) and result (20.9). Conclusion: the triage quality was evaluated as precarious in the perception of the nursing professionals.
Item Description:2179-7692
2179-7692
10.5902/2179769228748