Service Quality and Patient Satisfaction of Internet Hospitals in China: Cross-Sectional Evaluation With the Service Quality Questionnaire
BackgroundInternet hospitals, which refer to service platforms that integrate consultation, prescription, payment, and drug delivery based on hospital entities, have been developing at a rapid pace in China since 2014. However, assessments regarding their service quality and patient satisfaction hav...
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Main Authors: | Tao Han (Author), Qinpeng Wei (Author), Ruike Wang (Author), Yijin Cai (Author), Hongyi Zhu (Author), Jiani Chen (Author), Zhiruo Zhang (Author), Sisi Li (Author) |
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Format: | Book |
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JMIR Publications,
2024-11-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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