Empathy and stress: the mediating impact of the emotional labor strategies on the example of surgical nurses
Background The nurse, when performing emotional labor at work, tunes her own emotions to the patient's expectations. The self-regulation strategies which are then used weaken her mental strength and contribute to various symptoms of occupational burnout syndrome (OBS). In addition, certain posi...
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| Main Authors: | , , |
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| Format: | Book |
| Published: |
Nofer Institute of Occupational Medicine,
2020-07-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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