Assessment of Customer Satisfaction with Quality of Services Provided in Maternity Ward of Shahid Sayyad Shirazi Hospital in Gorgan, Iran
Background and objectives: Identifying gaps in the quality of services provided by medical centers can be useful for developing healthcare quality improvement plans. The purpose of this study was to assess satisfaction of clients with the quality of services in a maternity ward using the SERVQUAL mo...
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| Format: | Book |
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Golestan University Of Medical Sciences,
2018-10-01T00:00:00Z.
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