A Human, Organization, and Technology Perspective on Patients' Experiences of a Chat-Based and Automated Medical History-Taking Service in Primary Health Care: Interview Study Among Primary Care Patients
BackgroundThe use of e-visits in health care is progressing rapidly worldwide. To date, studies on the advantages and disadvantages of e-consultations in the form of chat services for all inquiries in primary care have focused on the perspective of health care professionals (HCPs) rather than those...
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Main Authors: | Evalill Nilsson (Author), Annette Sverker (Author), Preben Bendtsen (Author), Ann Catrine Eldh (Author) |
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Format: | Book |
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JMIR Publications,
2021-10-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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