On the Defence: UK cultural narratives of mistrust between energy users and providers

In general, households rely on energy providers to supply essential energy services such as gas and electricity. It seems reasonable to assume that it is mutually beneficial to have a customer and supplier relationship invested in trust. Key findings from the qualitative evaluation findings of a UK...

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Bibliographic Details
Main Authors: Cathy Bailey (Author), Philip Hodgson (Author)
Format: Book
Published: AIMS Press, 2018-03-01T00:00:00Z.
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