Implementasi Manajemen Tata Usaha untuk Meningkatkan Kualitas Pelayanan Administrasi Madrasah

This research aims to describe the implementation of administrative management in improving administrative services at MTs N 15 Jombang and identify supporting and inhibiting factors. The research uses qualitative methods with descriptive design. Data was collected through structured interviews, non...

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Bibliographic Details
Main Authors: Zahrotun Ni'mah Afif (Author), Ulil Albab Suamong (Author)
Format: Book
Published: LP3M STIT Al Urwatul Wutsqo Jombang, 2024-08-01T00:00:00Z.
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Summary:This research aims to describe the implementation of administrative management in improving administrative services at MTs N 15 Jombang and identify supporting and inhibiting factors. The research uses qualitative methods with descriptive design. Data was collected through structured interviews, non-participant observation, and documentation, and analyzed using data reduction, data presentation, and verification techniques. The research results show that administrative management is carried out through planning, implementation, evaluation and follow-up which involves assigning tasks according to expertise and improving performance through communication and motivation. Supporting factors include appropriate assignment of tasks and a harmonious work environment while inhibiting factors include a mismatch between tasks and skills and a less professional attitude.
Item Description:2252-6099
2721-2483
10.54437/urwatulwutsqo.v10i2.1759