Interpersonal contacts and conflicts at the tourist agencies

• প্রধান লেখক: Magdaléna Ďuričeková (Author)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: Palacký University Olomouc, 2010-06-01T00:00:00Z.
• বিষয়গুলি: article
• অনলাইন ব্যবহার করুন: Connect to this object online.

The interpersonal contact with a client is of a great importance at the tourist agencies, because during the interaction comes to satisfying expectations of requirements of clients. It quite often happens that the low quality of goods and services is possible to compensate with the high quality of i...