Serrat, O. (2017). Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Springer Nature.
Citação do estilo Chicago (17ª ed.)Serrat, Olivier. Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Cham: Springer Nature, 2017.
Citação MLA (9ª ed.)Serrat, Olivier. Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Springer Nature, 2017.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.