Serrat, O. (2017). Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Springer Nature.
Chicago-referens (17:e uppl.)Serrat, Olivier. Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Cham: Springer Nature, 2017.
MLA-referens (9:e uppl.)Serrat, Olivier. Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Springer Nature, 2017.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.