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The Centrelink Experiment Innovation in Service Delivery

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Centrelink was established in 1997 as part of the Howard government's bold experiment in re-framing social policy and re-shaping service delivery. Centrelink was the embodiment of a key tenet of the Howard vision for public service: a specialised service delivery 'provider' agency sep...

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Bibliographic Details
Main Author: Halligan, John (auth)
Other Authors: Wills, Jules (auth)
Format: Electronic Book Chapter
Language:English
Published: Canberra ANU Press 2008
Subjects:
Politics & government
australia
administrative agencies
public welfare administration
centrelink
Accountability
Board of directors
Chief executive officer
Customer service
Social security
Online Access:OAPEN Library: download the publication
OAPEN Library: description of the publication
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