Measuring the Business Value of Cloud Computing

• Other Authors: Lynn, Theo (Editor), Mooney, John G. (Editor), Rosati, Pierangelo (Editor), Fox, Grace (Editor)
• Format: Electronic Book Chapter
• Language: English
• Published: Springer Nature 2020
• Series: Palgrave Studies in Digital Business & Enabling Technologies
• Subjects: Research & development management; Business mathematics & systems; Business applications; Innovation/Technology Management; Big Data/Analytics; Enterprise Architecture; e-Commerce/e-business; Business and Management; IT in Business; e-Commerce and e-Business; open access; business value models; Infrastructure-as-a-Service; Platform-as-a-Service; microservice; Software-as-a-Service; Business Process-as-a-Service; brokerage; cloud marketplace; digital ecosystem; deployment model; edge; fog; mist; Industrial applications of scientific research & technological innovation; E-commerce: business aspects
• Online Access: OAPEN Library: download the publication; OAPEN Library: description of the publication

The importance of demonstrating the value achieved from IT investments is long established in the Computer Science (CS) and Information Systems (IS) literature. However, emerging technologies such as the ever-changing complex area of cloud computing present new challenges and opportunities for demonstrating how IT investments lead to business value. Recent reviews of extant literature highlights the need for multi-disciplinary research. This research should explore and further develops the conceptualization of value in cloud computing research. In addition, there is a need for research which investigates how IT value manifests itself across the chain of service provision and in inter-organizational scenarios. This open access book will review the state of the art from an IS, Computer Science and Accounting perspective, will introduce and discuss the main techniques for measuring business value for cloud computing in a variety of scenarios, and illustrate these with mini-case studies.