Chapter Decomposing tourists' sentiment from raw NL text to assess customer satisfaction
The importance of the Word of Mouth is growing day by day in many topics. This phenomenon is evident in everyday life, e.g., the rise of influencers and social media managers. If more people positively debate specific products, then even more people are encouraged to buy them and vice versa. This ef...
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Main Author: | Romano, Maurizio (auth) |
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Other Authors: | MOLA, FRANCESCO (auth), CONVERSANO, CLAUDIO (auth) |
Format: | Electronic Book Chapter |
Language: | English |
Published: |
Florence
Firenze University Press
2021
|
Series: | Proceedings e report
127 |
Subjects: | |
Online Access: | OAPEN Library: download the publication OAPEN Library: description of the publication |
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