TQM : a case study of Malaysia Airlines Academy / Kamal Kishore Jain
Malaysia Airlines, with almost 40 domestic and over 80 foreign destinations, is the largest passenger airline in Southeast Asia. At its very is the people and their dedication and commitment to upholding the golden reputation of Malaysia Airlines. The shaping force behind its people is the Malaysia...
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Faculty of Business and Management ; UiTM Press,
2000.
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