E-Service quality : Malaysian perceptions / Noor Habibah Arshad, Norjansalika Janom and Isnainy Mohd Idris

• मुख्य लेखकों: Arshad, Noor Habibah (लेखक), Janom, Norjansalika (लेखक), Mohd Idris, Isnainy (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Fakulti Teknologi Maklumat dan Sains Kuantitatif, 2005.
• विषय: Article; PeerReviewed
• ऑनलाइन पहुंच: Link Metadata

The opportunities and challenges offered by the 'electronic retail market place' are certainly generating both excitement and concern within the business community. However, Internet retailing is still very much in its infancy especially in Malaysia. One of the factors to boost the usage o...