Key success factors of TQM organizations : a review of the literature / Mohammad Zaki Ayob and Fatimah Mohd Saman
The use of Total Quality Management (TQM) philosophy has increased over the years. TQM organizations have been found to out-perform the non-TQM organizations on several measures of organizational performance and employee satisfaction. Although some TQM programs may fail due to various reasons, the b...
Saved in:
Main Authors: | Ayob, Mohammad Zaki (Author), Mohd Saman, Fatimah (Author) |
---|---|
Format: | Book |
Published: |
Universiti Teknologi MARA Kedah, Sungai Petani,
2002.
|
Subjects: | |
Online Access: | Link Metadata |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A study on the perception, usage rate and satisfaction of herbal products among customers in the Northern Region / Fatimah Mohd Saman and Mohammad Zaki Ayob
by: Mohd Saman, Fatimah, et al.
Published: (2007) -
TQM in public sector: Key success factors / Hasni Abdullah, Zaeidah Mohamed Isa and Sharifah Zannierah Syed Marzuki
by: Abdullah, Hasni, et al.
Published: (2007) -
Key Factors for Successful Protein Purification and Crystallization
by: Eijaz Ahmed Bhat, et al.
Published: (2018) -
M-commerce success model / Zailani Abdullah and Md Yazid Mohd Saman
by: Abdullah, Zailani, et al.
Published: (2004) -
The Key to Success
by: Conwell, Russell H., 1843-1925