Zainol, N., Ahmad Rozali, A. R., Razali, M. A., Aizat Bashir, M. A., & Tazijan, F. N. (2014). Assessing customer complaints behaviour towards services delivered in restaurant / Noorliza Zainol ... [et al.]. Universiti Teknologi MARA, Pulau Pinang.
Chicago Style (17. basım) AtıfZainol, Noorliza, Abdul Rahman Ahmad Rozali, Muhammad Azli Razali, Muhammad Arif Aizat Bashir, ve Farina Nozakiah Tazijan. Assessing Customer Complaints Behaviour Towards Services Delivered in Restaurant / Noorliza Zainol ... [et Al.]. Universiti Teknologi MARA, Pulau Pinang, 2014.
MLA (9th ed.) AtıfZainol, Noorliza, et al. Assessing Customer Complaints Behaviour Towards Services Delivered in Restaurant / Noorliza Zainol ... [et Al.]. Universiti Teknologi MARA, Pulau Pinang, 2014.
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