Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based...
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Faculty of Business and Management ; UiTM Press,
2006.
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| 245 | 0 | 0 | |a Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| 260 | |b Faculty of Business and Management ; UiTM Press, |c 2006. | ||
| 500 | |a https://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf | ||
| 520 | |a The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported. | ||
| 546 | |a en | ||
| 655 | 7 | |a Article |2 local | |
| 655 | 7 | |a PeerReviewed |2 local | |
| 787 | 0 | |n https://ir.uitm.edu.my/id/eprint/16754/ | |
| 787 | 0 | |n https://jibe.uitm.edu.my/ | |
| 856 | 4 | 1 | |u https://ir.uitm.edu.my/id/eprint/16754/ |z Link Metadata |