Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high l...
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Format: | Book |
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UiTM Press,
2013.
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LEADER | 00000 am a22000003u 4500 | ||
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001 | repouitm_20602 | ||
042 | |a dc | ||
100 | 1 | 0 | |a Mohd Shariff, Fadzilah |e author |
700 | 1 | 0 | |a Zainal, Artinah |e author |
700 | 1 | 0 | |a Hashim, Rahmat |e author |
245 | 0 | 0 | |a Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
260 | |b UiTM Press, |c 2013. | ||
500 | |a https://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf | ||
520 | |a The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees' exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. | ||
546 | |a en | ||
690 | |a Job satisfaction | ||
690 | |a Performance standards | ||
655 | 7 | |a Article |2 local | |
655 | 7 | |a PeerReviewed |2 local | |
787 | 0 | |n https://ir.uitm.edu.my/id/eprint/20602/ | |
787 | 0 | |n https://www.jthca.org/ | |
856 | 4 | 1 | |u https://ir.uitm.edu.my/id/eprint/20602/ |z Link Metadata |