Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim

The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high l...

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Bibliographic Details
Main Authors: Mohd Shariff, Fadzilah (Author), Zainal, Artinah (Author), Hashim, Rahmat (Author)
Format: Book
Published: UiTM Press, 2013.
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042 |a dc 
100 1 0 |a Mohd Shariff, Fadzilah  |e author 
700 1 0 |a Zainal, Artinah  |e author 
700 1 0 |a Hashim, Rahmat  |e author 
245 0 0 |a Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim 
260 |b UiTM Press,   |c 2013. 
500 |a https://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf 
520 |a The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees' exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. 
546 |a en 
690 |a Job satisfaction 
690 |a Performance standards 
655 7 |a Article  |2 local 
655 7 |a PeerReviewed  |2 local 
787 0 |n https://ir.uitm.edu.my/id/eprint/20602/ 
787 0 |n https://www.jthca.org/ 
856 4 1 |u https://ir.uitm.edu.my/id/eprint/20602/  |z Link Metadata