Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee.
This paper aims to investigate personality types, perceived job-related stress, and coping strategies among hotel front line employees. This study used a survey to investigate demographics and the key variables in the research framework. Data analysis is based on 326 hotel front line employees'...
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| Format: | Book |
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Universiti Teknologi MARA Cawangan Selangor,
2020-02-29.
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| LEADER | 00000 am a22000003u 4500 | ||
|---|---|---|---|
| 001 | repouitm_29177 | ||
| 042 | |a dc | ||
| 100 | 1 | 0 | |a Shaiful Kahar, Nurshazliza |e author |
| 700 | 1 | 0 | |a Wee, Hassnah |e author |
| 245 | 0 | 0 | |a Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| 260 | |b Universiti Teknologi MARA Cawangan Selangor, |c 2020-02-29. | ||
| 500 | |a https://ir.uitm.edu.my/id/eprint/29177/1/AJ_NURSHAZLIZA%20SHAIFUL%20KAHAR%20JTHCA%20B%2019.pdf | ||
| 520 | |a This paper aims to investigate personality types, perceived job-related stress, and coping strategies among hotel front line employees. This study used a survey to investigate demographics and the key variables in the research framework. Data analysis is based on 326 hotel front line employees' feedback employed at 4-star and 5-star hotels in Selangor. The results revealed that personality types and perceived job-related stress have significant relationship, and coping strategies moderate the relationship between personality types and perceived job-related stress. The outcome of this study perhaps could help hotel managers in establishing efficient stress management in order to care for the organisation and its employees. | ||
| 546 | |a en | ||
| 690 | |a BF Psychology | ||
| 690 | |a Personality | ||
| 690 | |a Personality types. Typology | ||
| 655 | 7 | |a Article |2 local | |
| 655 | 7 | |a PeerReviewed |2 local | |
| 787 | 0 | |n https://ir.uitm.edu.my/id/eprint/29177/ | |
| 787 | 0 | |n https://www.jthca.org/ | |
| 856 | 4 | 1 | |u https://ir.uitm.edu.my/id/eprint/29177/ |z Link Metadata |