The identification of facilities management standard service category for industry / Zuraihana Ahmad Zawawi ... [et al.]

• Главные авторы: Zuraihana, Ahmad Zawawi (Автор), Wan Samsulzamani, Wan Hamdan (Автор), Azfahani, Ahmad (Автор), Nurul Fadzila, Zahari (Автор)
• Формат: ‌
• Опубликовано: Universiti Teknologi MARA, Perak, 2016.
• Предметы: Article; PeerReviewed
• Online-ссылка: Link Metadata

In Facilities Management (FM) industry, there are demands for different standards of service ranging from superior to basic for similar service provision. The establishment of the standard service category is essential to provide guidance and a framework for the development of the scope of service....